HDB BTO Service Yard Zip Blind [DirectZip®]

DirectZip® Blinds Warranty Info

1) Please note that the DirectZip® Blind system is not a 100% air-tight nor water-tight solution. It is a lightweight structure and should not be expected to perform like windows/doors for full protection.

2) 5 Years Warranty for the Motor, Brackets, Related Accessories and Parts only. (Labour Charge is waived for the 1st and 2nd Year. Labour Charge is applicable depending on prevailing rates for the 3rd Year to 5th Year).

3) 2 Years Service Warranty – Blinds Workmanship, Installation & Technical defects that occured on the DirectZip® Blind System.

4) All Warranty is effective starting from the date of installation.

5) In summary, our warranty is simple and straightforward with just a few obvious conditions and exclusions: accident, alteration, exposure to elements, misuse, improper cleaning and maintenance, fitted in a non-domestic environment, normal wear and tear, fabrics and dyes normal fading.

6) As the fabric is an outdoor mesh by nature, it will naturally have minor imperfections due to its flexible weave material. Crease lines & minor “distortions” in the mesh are to be expected, especially in areas near the side tracks. This is especially true as the blind has been rolled up during storage & transport. Leave the blind down for a few days, over time & under sunlight, some creases/distortions may disappear while others remain. This is not a cause for concern and is considered standard. One should NOT expect the zip blind to have a solid smooth surface as the fabric will expand & contract when subject to rain, sun & wind over time.